Terms of Service

1.1 Agreement. These Terms of Service ("Terms"), together with our Privacy Policy (incorporated herein by reference), form a legally binding agreement between you ("User," "you," or "your") and Dose Ninja Inc., a Delaware corporation ("Dose Ninja," "we," "us," or "our"), governing your access to and use of the Dose Ninja platform, including our website located at https://doseninja.com, our web application, any future native mobile applications (iOS and Android), and all related features, content, tools, APIs, and services (collectively, the "Service").

1.2 Binding Nature. By registering for an account, clicking "I Agree," accessing the Service through any means, or continuing to use the Service after receiving notice of updated Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are accepting these Terms on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity, and these Terms apply to that entity.

1.3 Additional Policies. We may publish additional guidelines, policies, or documentation applicable to specific features (such as a caregiver policy or an API use policy). Such policies are incorporated into these Terms by reference.

2.1 What Dose Ninja Is. Dose Ninja is a medication management and organizational platform designed to help individuals and their designated caregivers track medications, build medication schedules, receive reminders, monitor adherence, and better manage daily medication routines through an accessible digital interface.

2.2 What Dose Ninja Is Not. Dose Ninja is an organizational and informational technology tool. Dose Ninja is not a healthcare provider, medical practice, pharmacy, pharmaceutical service, or insurance product. Nothing about the Service, its features, or any communications from Dose Ninja constitutes, implies, or creates:

• The practice of medicine, pharmacy, nursing, or any other licensed healthcare profession;
• A physician-patient, pharmacist-patient, nurse-patient, or any other healthcare professional-patient relationship;
• A diagnosis of any medical condition;
• A prescription for any medication or treatment;
• A recommendation to start, stop, continue, or change any medication or treatment; or
• A substitute for the advice, care, or judgment of any qualified healthcare professional.

2.3 Always Consult a Professional. All decisions involving your medications, health, and medical care should be made in consultation with your physician, pharmacist, or other qualified licensed healthcare professional who has access to your complete medical history and who can provide individualized medical advice.

3.1 Informational and Organizational Purposes Only. The Service — including all features such as medication lists, schedules, adherence tracking, streak tracking, drug information, search results, barcode scanning results, and the AI Drug Interaction Checker — is provided solely for informational and organizational purposes. All information available through the Service is general in nature and is not intended to be, and should not be construed as, medical advice, diagnosis, or treatment.

3.2 No Professional Relationship. Your use of the Service does not create a physician-patient relationship, a pharmacist-patient relationship, or any other healthcare professional-patient relationship between you and Dose Ninja or any of its employees, contractors, or agents.

3.3 No Diagnosis or Treatment. Dose Ninja does not diagnose medical conditions, recommend medications, advise on dosages, or provide any form of treatment guidance. Information presented in the Service about particular medications — including names, common uses, general descriptions, or interaction information — is sourced from publicly available databases and third-party reference sources and may be incomplete, out of date, or inapplicable to your specific circumstances.

3.4 Emergencies. If you believe you are experiencing a medical emergency or have taken the wrong medication or an incorrect dosage, call 911 (or your local emergency services number) or go to the nearest emergency room immediately. Do not rely on the Service in an emergency.

3.5 Consult Your Healthcare Provider. Before making any changes to your medication regimen — including adding, removing, or adjusting doses — consult your physician or pharmacist. Never disregard or delay seeking professional medical advice because of something you read on or through the Service.

4.1 Nature of the Feature. The AI Drug Interaction Checker (the "AI Feature") uses artificial intelligence and machine learning technologies to provide general, informational content about potential interactions between medications you input. This feature is designed to supplement — never to replace — the judgment of a qualified physician or pharmacist.

4.2 AI Limitations and Errors. Artificial intelligence systems, including the AI Feature, can and do make mistakes. AI outputs may be:

• Inaccurate, incomplete, or outdated;
• Based on general population data that may not reflect your individual health status, medical history, allergies, organ function, or other personal factors;
• Generated from training data that has a knowledge cutoff date and may not reflect recent medical research, new drug approvals, or updated clinical guidelines; or
• Occasionally inconsistent or contradictory.

4.3 Not Medical Advice. All outputs from the AI Feature are provided for informational purposes only and do not constitute medical advice, clinical guidance, a clinical decision-support service, or a substitute for the professional judgment of a licensed physician or pharmacist. Do not make medication decisions solely based on AI output.

4.4 Mandatory Independent Verification. You should independently verify any information provided by the AI Feature with your physician, pharmacist, or another qualified healthcare professional before acting on it. You acknowledge that AI outputs are a starting point for inquiry, not a definitive clinical answer.

4.5 Emergency Situations. If you suspect a dangerous drug interaction has already occurred or is occurring, call Poison Control (1-800-222-1222 in the United States) or 911 immediately. Do not use the AI Feature as a substitute for emergency medical care.

4.6 Assumption of Risk. By using the AI Feature, you expressly acknowledge the limitations described in this Section and assume all risks associated with your use of or reliance on AI-generated content. Dose Ninja expressly disclaims all liability for any harm arising from reliance on AI Feature outputs.

5.1 Best-Effort Delivery. Medication reminders — including push notifications, in-app alerts, and email notifications — are provided on a best-effort basis only. Dose Ninja makes no warranty, guarantee, or representation that any reminder will be delivered at the scheduled time, delivered at all, or received by you in a timely manner.

5.2 Factors Beyond Our Control. Reminder delivery depends on numerous factors outside Dose Ninja's direct control, including without limitation:

• Your device's notification settings and permission configurations;
• Your device's operating system version, manufacturer software, or battery optimization features;
• Battery saver, do-not-disturb, or focus modes enabled on your device;
• Internet or cellular connectivity interruptions or outages;
• Third-party push notification services (such as Apple Push Notification Service or Google Firebase Cloud Messaging) and their availability, latency, or reliability;
• Background app refresh settings;
• App being force-closed or uninstalled;
• Email spam filters or delivery issues; or
• Any other device, network, or software issue.

5.3 Your Responsibility. You remain solely responsible for taking your medications as prescribed by your healthcare provider, regardless of whether you receive a reminder from Dose Ninja. You should maintain independent backup systems — such as a physical pill organizer, caregiver support, or secondary alarms — for medications that are critical to your health. Dose Ninja is a supplement to your medication routine, not a replacement for your personal diligence.

5.4 No Liability for Missed Doses. Dose Ninja expressly disclaims all liability for any harm, adverse health event, injury, or loss of any kind arising from a missed, delayed, or undelivered reminder or from a missed medication dose, whether or not related to the Service.

6.1 Age Requirement. The Service is intended for users who are at least 18 years of age. By creating an account, you represent and warrant that you are at least 18 years old. If you are between 13 and 17 years of age, you may only use the Service under the direct supervision of a parent or legal guardian who agrees to these Terms on your behalf. Children under 13 may not use the Service.

6.2 Legal Capacity. You represent and warrant that you have full legal capacity to enter into these Terms and that your use of the Service complies with all applicable laws and regulations in your jurisdiction.

6.3 Geographic Restrictions. The Service is operated from the United States. Dose Ninja makes no representation that the Service is appropriate or available for use outside the United States. If you access the Service from outside the United States, you do so on your own initiative and are solely responsible for complying with applicable local laws.

7.1 Account Registration. To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date at all times.

7.2 Authentication Methods. Dose Ninja currently supports email/password authentication and Google Sign-In ("Sign in with Google"). By using Google Sign-In, you authorize Dose Ninja to receive and store account information from Google as described in our Privacy Policy. You remain responsible for maintaining the security of your Google account.

7.3 Account Security. You are solely responsible for maintaining the confidentiality and security of your account credentials (username, password, authentication tokens). You agree not to share your credentials with any unauthorized third party. If you suspect unauthorized access to your account, you must notify us immediately at admin@doseninja.com.

7.4 Account Activity. You are responsible for all activity that occurs under your account, whether or not you authorized it. Dose Ninja is not liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your credentials.

7.5 Accurate Information. You agree not to impersonate any person or entity, misrepresent your identity or affiliation, or create a false account. Dose Ninja reserves the right to verify the accuracy of information you provide and to suspend or terminate accounts associated with inaccurate or fraudulent information.

7.6 Account Suspension and Termination by Dose Ninja. Dose Ninja reserves the right, in its sole discretion, to suspend, restrict, or permanently terminate your account and access to the Service at any time, with or without notice, for any reason, including:

• Violation of these Terms or any Dose Ninja policy;
• Fraudulent, abusive, or illegal activity;
• Non-payment of applicable fees; or
• Any other conduct that Dose Ninja determines to be harmful to other users, third parties, or the Service.

7.7 Account Termination by You. You may terminate your account at any time by following the account deletion process in the app settings or by contacting us at admin@doseninja.com. Upon termination, your right to use the Service immediately ceases. Termination does not entitle you to a refund of any prepaid subscription fees except as required by applicable law or as stated in Section 9.

8.1 Permitted Use. You may use the Service only for its intended purpose of personal medication management and related activities, in accordance with these Terms and all applicable laws.

8.2 Prohibited Conduct. You agree that you will not, directly or indirectly:

• (a) Illegal Activity: Use the Service for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
• (b) Unauthorized Access: Attempt to access, probe, scan, or test the vulnerability of any Dose Ninja system or network, or circumvent any security or authentication mechanism;
• (c) Reverse Engineering: Decompile, disassemble, reverse engineer, or attempt to derive the source code, algorithms, or structure of any software used in connection with the Service;
• (d) Scraping and Crawling: Use any robot, spider, scraper, crawler, or other automated means to access, collect, or extract data from the Service without our express written permission;
• (e) API Abuse: Access the Service through any interface other than those expressly provided by Dose Ninja, or exploit or abuse any API or service endpoint in a manner that exceeds reasonable use or violates any published API terms;
• (f) Infrastructure Interference: Introduce any virus, worm, Trojan horse, malware, or other harmful code; launch denial-of-service attacks; or otherwise interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure;
• (g) Unauthorized Data Collection: Collect, harvest, or store personal data about other users without their express consent;
• (h) Impersonation and Fraud: Impersonate any person or entity, including any Dose Ninja employee or agent;
• (i) Misrepresentation: Misrepresent the source, accuracy, or nature of any information you enter into the Service;
• (j) Commercial Exploitation: Resell, sublicense, distribute, or otherwise commercially exploit the Service or any component thereof without Dose Ninja's prior written consent; or
• (k) Harm to Others: Upload, transmit, or share content that is defamatory, obscene, harassing, threatening, or otherwise harmful.

8.3 Monitoring. Dose Ninja reserves the right, but has no obligation, to monitor the Service for violations of this Acceptable Use Policy. We may take any action we deem appropriate in response to violations, including removal of content, suspension, or termination of accounts.

9.1 Service Tiers. Dose Ninja offers both a free tier and one or more premium subscription plans ("Premium"). The features available under each tier are described on our website and within the Service and are subject to change at Dose Ninja's discretion.

9.2 Recurring Billing and Automatic Renewal. Premium subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you select). Your subscription will automatically renew at the end of each billing cycle at the then-current subscription price unless you cancel before the renewal date. By subscribing, you authorize Dose Ninja and its payment processor (currently Stripe) to charge your designated payment method on a recurring basis.

9.3 Payment Processing. All payment processing for the Service is handled by Stripe, Inc. ("Stripe"), a third-party payment processor. By providing your payment information, you authorize Stripe to process charges on Dose Ninja's behalf. Your payment information is transmitted directly to Stripe and is subject to Stripe's privacy policy and terms of service. Dose Ninja does not store your full credit or debit card information.

9.4 Pricing. All prices are displayed in U.S. dollars unless otherwise stated. Dose Ninja reserves the right to change subscription pricing at any time. We will provide reasonable advance notice of any price changes. Your continued use of a Premium subscription after a price change takes effect constitutes your acceptance of the new price.

9.5 Free Trials. From time to time, Dose Ninja may offer free trial periods for Premium plans. Unless you cancel before the free trial ends, your payment method will be charged the applicable subscription fee at the conclusion of the trial period. Free trials may not be combined with promotional pricing or other offers unless expressly stated.

9.6 Promotional and Introductory Pricing. Dose Ninja may offer promotional or introductory pricing to new or existing subscribers. Promotional pricing is subject to specific terms communicated at the time of the offer and may expire, converting to standard pricing upon the applicable expiration date.

9.7 Upgrades and Downgrades. You may upgrade or downgrade your subscription plan at any time through your account settings. Upgrades take effect immediately, and any price difference may be prorated. Downgrades take effect at the start of the next billing cycle, and you will retain access to your current plan's features until the end of that cycle.

9.8 Cancellation. You may cancel your Premium subscription at any time through your account settings or by contacting admin@doseninja.com. Cancellation takes effect at the end of your current billing cycle. You will retain access to Premium features until the end of the period for which you have paid. Cancellation does not entitle you to a prorated refund for the remaining days in your billing cycle, except as described in Section 9.9 or as required by applicable law.

9.9 Refunds. Unless otherwise required by applicable law or expressly stated in a promotional offer:

• Subscription fees are non-refundable after the billing date.
• If you believe you were charged in error, contact us at admin@doseninja.com within 30 days of the charge, and we will review your request in good faith.
• Dose Ninja may, in its sole discretion, issue credits or refunds in exceptional circumstances.

9.10 Failed Payments. If a payment fails, Dose Ninja may (a) retry the charge, (b) downgrade your account to the free tier, or (c) suspend or terminate your account after reasonable notice. You are responsible for maintaining valid, current payment information in your account.

9.11 Taxes. You are responsible for all applicable taxes, levies, duties, or similar charges imposed on your subscription by any governmental authority. Where required by law, Dose Ninja will collect and remit applicable taxes on your behalf.

10.1 Ownership by Dose Ninja. Dose Ninja and its licensors exclusively own all right, title, and interest in and to the Service, including without limitation:

• The Dose Ninja name, wordmarks, logos, and all related trademarks, trade names, service marks, and trade dress;
• The software, source code, compiled code, algorithms, data models, and technical systems underlying the Service;
• All AI and machine learning systems, including the AI Drug Interaction Checker;
• The visual design, user interface, user experience, graphics, icons, illustrations, and animations;
• All written content, documentation, help articles, and educational materials provided through the Service; and
• All other proprietary materials.

10.2 Limited License to Users. Subject to your compliance with these Terms and payment of any applicable fees, Dose Ninja grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use. This license does not include any right to sublicense, modify, copy, distribute, reproduce, or create derivative works from any part of the Service.

10.3 Feedback. If you submit suggestions, ideas, enhancement requests, or other feedback about the Service ("Feedback"), you grant Dose Ninja a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate such Feedback into the Service or any other product without any obligation of compensation or attribution to you.

10.4 Third-Party Intellectual Property. The Service may display or link to content owned by third parties (such as medication databases, drug reference information, or health content providers). Such content remains the property of its respective owners, and your use of such content is subject to the terms of those third parties.

11.1 Your Content. The Service allows you to enter, upload, and store information, including medication names, schedules, dosage information, notes, and related personal health data ("User Content"). You retain all ownership rights in your User Content.

11.2 License to Dose Ninja. By submitting User Content, you grant Dose Ninja a limited, non-exclusive, royalty-free license to use, store, process, and transmit your User Content solely to the extent necessary to operate and improve the Service, as further described in our Privacy Policy.

11.3 Your Responsibility for User Content. You are solely responsible for the accuracy, completeness, and legality of your User Content. Dose Ninja does not verify the accuracy of medication information you enter. It is your responsibility to ensure that your records are accurate and up to date.

11.4 Data Retention. Your User Content will be retained in accordance with our Privacy Policy. Upon account deletion, we will process deletion of your personal data as described therein, subject to any applicable legal retention requirements.

12.1 Privacy Policy. Your privacy is important to us. Our collection, use, and disclosure of your personal information — including your account data, medication data, health-related information, and usage data — is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://doseninja.com/privacy before using the Service.

12.2 Health Information. You may choose to enter sensitive personal health information (including medications and related notes) into the Service. By doing so, you consent to Dose Ninja's processing of that information as described in our Privacy Policy.

12.3 Data Security. Dose Ninja uses commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is impenetrable, and Dose Ninja cannot guarantee the absolute security of your data. You use the Service at your own risk.

13.1 Third-Party Providers. Dose Ninja works with trusted third-party service providers to operate the Service. These currently include, without limitation:

• Firebase (Google LLC): Cloud infrastructure, authentication, real-time database, cloud storage, and push notification delivery;
• Google Authentication: Identity management and Sign-In services;
• Stripe, Inc.: Payment processing and subscription management;
• Analytics and Crash Reporting Platforms: Tools to monitor app performance, usage patterns, and error reporting;
• Email Delivery Providers: Services used to send transactional and notification emails; and
• Other Infrastructure Partners: Hosting, CDN, monitoring, and similar services.

Dose Ninja reserves the right to change, add, or replace any third-party provider at any time in its discretion.

13.2 Future Integrations. Dose Ninja may in the future offer optional integrations with health and wellness platforms, including Apple Health, Google Health Connect, electronic health record (EHR) systems, and healthcare provider portals. Such integrations, if and when offered, will be subject to additional terms and permissions that will be presented to you at the time of activation.

13.3 Third-Party Terms. Your use of certain features may require you to agree to the terms of service and privacy policies of third-party providers. Dose Ninja is not responsible for the practices of third-party providers, and your use of their services is at your own risk.

13.4 Links to Third-Party Sites. The Service may contain links to third-party websites, resources, or services. Such links are provided for informational purposes only. Dose Ninja does not endorse and is not responsible for the content, accuracy, or availability of external websites.

14.1 No Uptime Guarantee. Dose Ninja does not guarantee that the Service will be available at any particular time or for any particular duration. The Service may be interrupted due to scheduled maintenance, emergency maintenance, hardware or software failures, internet disruptions, cyber-attacks, acts of God, or other circumstances beyond our reasonable control.

14.2 Changes to Features. Dose Ninja reserves the right, at any time and from time to time, to add, modify, suspend, discontinue, or remove any feature, functionality, or content of the Service, in whole or in part, with or without notice.

14.3 Notice of Material Changes. Where practicable, Dose Ninja will provide reasonable advance notice of planned downtime or material feature changes that significantly impact users. However, emergency maintenance or circumstances beyond our control may require immediate action without prior notice.

14.4 No Liability for Interruptions. Dose Ninja is not liable to you or any third party for any modification, suspension, or discontinuation of the Service, or for any loss of data or functionality arising therefrom.

15.3 Applicable Law. Some jurisdictions do not allow the exclusion of implied warranties. To the extent that such laws apply, the above exclusions may not apply to you in full, and you may have additional rights.

16.4 Consumer Rights. Some jurisdictions do not permit the exclusion or limitation of certain damages. To the extent that mandatory consumer protection laws in your jurisdiction apply, the limitations in this Section may not apply to you in full, and you may have additional rights.

17.1 Your Indemnification Obligation. To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Dose Ninja, its affiliates, subsidiaries, and their respective directors, officers, employees, contractors, agents, licensors, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• (a) Your access to or use of the Service;
• (b) Your violation of these Terms or any applicable law or regulation;
• (c) Your User Content or the information you enter into the Service;
• (d) Your violation of any rights of a third party, including intellectual property rights or privacy rights; or
• (e) Any misrepresentation you make in connection with the Service.

17.2 Cooperation. Dose Ninja reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Dose Ninja's defense of such claim. You may not settle any claim subject to this Section without Dose Ninja's prior written consent.

18.1 Governing Law. These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including questions regarding the existence, validity, or termination of these Terms) shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

18.2 Informal Resolution. Before filing any formal legal proceeding, you agree to attempt to resolve any dispute informally by contacting Dose Ninja at admin@doseninja.com with a written description of the dispute. Dose Ninja will attempt to resolve the dispute within 30 days of receipt. This informal resolution process is a condition precedent to initiating any formal dispute proceeding.

18.3 Exclusive Jurisdiction. Subject to Section 18.4, any dispute that cannot be resolved informally shall be resolved exclusively in the state or federal courts located in New Castle County, Delaware. You and Dose Ninja each irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to jurisdiction or venue in such courts.

18.4 Mandatory Consumer Protection Laws. Nothing in these Terms shall limit any rights you may have under mandatory consumer protection laws of your country or state of residence that cannot be waived or restricted by contract. To the extent that such laws apply, they may modify the dispute resolution provisions above with respect to claims subject to those laws.

19.1 Right to Modify. Dose Ninja reserves the right to update, revise, or modify these Terms at any time in its sole discretion. Changes may be made to reflect updates to the Service, changes in applicable law, new features, or other reasons.

19.2 Notice of Changes. When we make material changes to these Terms, we will notify you by:

• Posting the updated Terms on our website with a new "Last Updated" date;
• Sending an email notification to the address associated with your account; and/or
• Displaying a prominent in-app notice.

19.3 Effectiveness of Changes. Updated Terms become effective 30 days after notice is provided, or immediately if required by law or to address a security or legal emergency. Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

20.1 Entire Agreement. These Terms, together with the Privacy Policy and any additional policies or agreements referenced herein, constitute the entire agreement between you and Dose Ninja with respect to the Service and supersede all prior and contemporaneous agreements, representations, and understandings.

20.2 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.

20.3 Waiver. Dose Ninja's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any breach shall be construed as a waiver of any subsequent breach.

20.4 Assignment. You may not assign or transfer your rights or obligations under these Terms, by operation of law or otherwise, without Dose Ninja's prior written consent. Dose Ninja may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. These Terms will be binding on any permitted assignee.

20.5 No Third-Party Beneficiaries. These Terms do not confer any third-party beneficiary rights on any person or entity other than the parties hereto.

20.6 Force Majeure. Dose Ninja shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, pandemic, war, terrorism, civil unrest, government action, internet outages, power failures, or acts of third-party providers.

20.7 Headings. Section headings are for convenience only and have no legal or contractual effect.

20.8 Language. These Terms were written in English. To the extent any translated version of these Terms conflicts with the English version, the English version controls.

If you have any questions, concerns, or feedback about these Terms or the Service, please contact us:

Dose Ninja Inc. Website: https://doseninja.com Email: admin@doseninja.com

We aim to respond to all inquiries within a reasonable time. For urgent account or billing issues, please include "URGENT" in the subject line of your email.